Services that we provide
The Multicultural Support Workers Program promote culturally competent family intervention by better equipping DCJ Caseworkers with cultural information and language support whilst working with CALD families in NSW. Our Multidimensional team of over 66 multicultural support workers from various Cultural & Linguistically diverse backgrounds are a wealth of knowledge when it comes to the cultures, traditions and life lived from all over the world. They also speak over 60 different dialects and languages

Cultural support to communities
The Multicultural Support Workers Program provide tailored information sessions about Department of Communities and Justice, The Child Protection Laws in NSW, E-Safety, D.V., Parenting and various other topics by using a community development approach and engaging with CALD communities by providing them information that is relevant to their communities and engaging in community learning circles to empower communities to thrive in NSW.

Specialist multicultural support workers
All Multicultural Support Workers are trained in navigating DCJ Child Protection Services, Refugee Trauma and vulnerable families in crisis. We endeavour to keep enhancing their skills by providing them ongoing training.

• Cultural support for caseworkers:
• Home Visits Support
• Case Planning support
• Cultural Care Plans
• Case Conferences
• Case Consultation
• Tele Conferences
• Culturally appropriate Referrals – Cultural Support in navigating families through the Child protection system and partnering with DCJ services in Casework